Account Payment by E-Check

The Make Payment Page is displayed when you select one or more accounts from the Account List, click Make Payment in the navigation bar, and then select the Account Payment by E-Check option from the drop-down. This page allows you to enter check information and submit payments for the accounts selected. The accounts that you selected for payment on the Account List page are shown in summary at the bottom of this page.

The first page to display depends upon two factors:

If an E-Check Profile exists with all the data necessary to complete the check verification, the first page to display is the payment page. Instructions on completing an account payment by E-Check transaction are at the bottom of this page.

If an E-Check does not exist or does not have all the data necessary to complete the check verification, the first page to display is the E-Check Profile page. All of the required fields must be entered.

If an E-Check Profile exists but does not have all the data necessary to complete the check verification, most of the required fields display from the existing Profile, only the information required for the check verification (Driver's License, Driver's License State, and Date of Birth) must be entered. At the bottom of the E-Check Profile page, you must select whether to create an E-Check Profile (or update an existing one if a Profile already exists) or use the entered information for the current payment only. Once all the required fields have been entered, click Continue with Payment to display the payment page. For a more detailed explanation of the E-Check Profile page, click Related Topics at the bottom of this page and select E-Check Profile.

To pay an account by E-Check:

  1. Review the information that displays on the e-check. If changes are necessary, use the click here link above the e-check to display the E-Check Profile page. Make the changes and click Continue with Payment.

  2. The Amount field contains the total amount currently due for the account(s) you selected on the Account List page. This amount cannot be changed directly. However, you can change the Amount Paid for the account(s) you selected for payment in the area at the bottom of the page. As you make changes, the Amount is updated automatically. If you want to select different accounts for payment, you must return to the Account List page.

  3. Click Submit.

  4. A confirmation page displays when the payment is accepted. Click Print and retain this information for your records.

If at any point before submitting the form you want to clear it and begin again, click Reset.

 


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