Payment Arrangement Policy

The Payment Arrangement page is displayed when you select a single account from the Account List page and click the Payment Arrangement button in the navigation bar.

The selected account must meet pre-established criteria to be allowed to continue. If any of the criteria is not met, a page displays explaining why a payment arrangement cannot be granted.

If the account meets all of the criteria, the arrangement policy displays. This policy should be read carefully as it explains the guidelines for creating an arrangement and the consequences if the installment payments are not made on time. This policy must be accepted by clicking on the 'I Accept' button before the arrangement can continue.

Pre-established limits are built into the payment arrangement application. These limits include, among others, the maximum number of installments allowed, the minimum and maximum number of days allowed between installments and minimum installment amounts. If these limits are exceeded an edit message explaining the problem displays. The situation must be corrected before the arrangement can continue.

To make a payment arrangement:

  1. Accept the Arrangement Policy by clicking I Accept.

  2. Enter the Number of Installments.

  3. Select a month, day, and year from the drop-downs for the Final Installment Date. You can click the Calendar link to display a calendar for assistance.

  4. Click Continue to display the next page.

  5. Review the installment due dates that have automatically been calculated. If the calculated dates are not suitable, alternate Installment Due Dates for each installment may be chosen, by selecting a month, day, and year from the drop-downs. The Calendar link can be used to display a calendar for assistance.

Default installment amounts are automatically calculated. In some instances, these amounts can be changed but the total of the installment amounts must always equal the amount due for the account.

The Final Installment Due Date cannot be changed on this page. The Back button must be used to return to the previous page in order to change that date. If the final due date is changed, the default installment due dates and default installment amounts are recalculated.

  1. If the arrangement is satisfactory, click Submit.

  2. A confirmation page displays when the payment arrangement is accepted. Click Print and retain this information for your records.

 


Click to close the Help window.Click to print this topic.